Customised and Crafted around your People, Processes and IT Systems
Our intelligent productivity technology, SmartFlow, empowers the people in your organisation to deliver customer outcomes faster.
DSAR Flow combines a suite of highly customisable and configurable SmartFlow components delivering an end to end tailored solution retaining employee involvement for critical decisioning and oversight.
DSAR Flow Intelligently gathers data from multi-generational IT systems. It processes and collates structured and unstructured data such as emails, documents, and call recordings. OCR digitalises paper records when required.
DSAR Flow has built-in data privacy, security and compliance features along with alerts and notifications prompting Data and Compliance Managers to complete tasks reducing the risk of ICO breaches.
DSAR’s are centrally captured and a case created in DSAR Flow. The Compliance Manager is notified and a 30-day timer is started.
The identity of the DSAR requester is validated through manual or automated ID service checks.
DSAR Flow automatically polls all business systems creating a data map and record of the authorised, business aligned, Data Manager.
Structured and unstructured data is made available to each identified Data Manager to oversee automated or manual processing, PII redaction and approval.
Compliance Managers collate all data requested from multiple business areas, review and approve. DSAR Flow packages and provides secure access to each completed DSAR.
DSAR Flow creates an audit of each DSAR, manages alerts and time based notifications, and provides business reporting capability.
DSAR Flow Benefits:
Time to Value
Typical implementation in 8 weeks
Minimal infrastructure required
Runs under existing user security models and permissions
Leverages existing automation technologies to create complete process automation
Extracts structured information from unstructured data sources
Connector modules enable integration with multigenerational systems (Mainframe to Cloud)
Automation throttle to reduce lag on legacy applications
Customer data is not persisted or moved anywhere else
Automations are typically 90% faster than a person
Supports parallel workflow and automations for 10X throughput
Decisions and tasks can be fully automated
Task alerts and notifications to reduce the risk of ICO breaches.
Attended solution empowers your Data Customer, and Compliance teams
Desktop App provides accessible tools and reports
A defined workflow to ensure continuous policy compliance and best practice
Full auditable logs, alerts and notifications
An Outcome Focused Technology Partner
Maximise IT have been building solutions for the UKs largest financial service organisations for 20 years. We combine deep industry knowledge and experience with new technologies such as Intelligent automation, machine learning and Cloud performance, delivering smart, automated, high value user led services and outcomes.
We've delivered productivity savings and enhancements for customers that have:
Reduced case processing time from 4 hours to 6 minutes
Saved weekly agency staff costs of £1m per week
Increased quality with auditors reporting errors reduced from 14% to 0%
Intelligent DSAR Productivity Technology & Services
Processing Data Subject Access Requests (DSARs) is costing organisations millions of pounds annually. Requests need to be processed quickly and accurately to ensure GDPR compliance and meet ICO deadlines, but it is often challenging to gather and check all relevant data.
DSAR Flow software reduces the cost of accurate DSAR processing, taking cases down from 30 days to minutes. Ensuring continuous compliance, while freeing up resources.